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About Us

Upscale Lakeshore is a Vacation Rental Management Company with vacation homes all along the lakeshore of West Michigan and beyond. We are a group of individuals with a range of backgrounds in property management, hospitality, marketing, and interior designing, who all share the love of trying new things, helping others and creating experiences.

 

We want to make vacation rentals an upscale experience for all. An upscale experience for our guests to enjoy their vacation, having an opportunity to reconnect with themselves and their family and friends. An upscale experience for our owners renting out their homes to make the most out of their investment, and increase the value of their asset over time. We are passionate about creating an experience for our guests and our owners so you can create yours with your friends and family. This mission drives us every day and we remain dedicated to our guests and vacation homeowners. Whether you are looking to book your next home away from home or it’s your first time being a vacation homeowner, let us help and be there for you every step of the way!  

Our Team

Natalie Garvin

VP of Operations

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John Wheaton

Guest Experience Coordinator

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Addie Bredeweg

Operations & Accounting 

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Lisa Keesler

Hospitality & Operations Manager 

Brent

Brent Tucker

Property Maintenance 

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Amy Lam

Brand & Communcations Manager

Let's Get Started

Upscale Lakeshore

FAQ

Most frequent questions and answers

Upscale Lakeshore is a full service vacation rental management company. As property owners ourselves, we understand how stressful it can be to own a rental property. Our property management services will solve that problem for you.

At Upscale Lakeshore, we offer full service management and guest services along with cleaning and linen services as well. Learn more here

Upscale Lakeshore is a full service vacation rental management company while companies like Airbnb and VRBO are rental listing sites that only handle listings and bookings. At Upscale Lakeshore, we take it a step further by managing and optimizing your rental. 

Yes, we can and we would love to! Converting a property into a vacation rental is something we’re experienced,  knowledgeable, and passionate about. Our mission is to provide an upscale vacation experience for guests and owners. We want to make vacation rental an upscale experience. That vacation experience is a powerful investment, and we want to encourage our property owners and guests to invest in it.

Of course! We can block off the calendar for times when you would like to stay at your vacation rental as long as the home isn’t already booked. 

Upscale Lakeshore offers Upscale Premium Cleaning Services. We provide professional turnovers after every reservation. Our highly trained house manager will ensure you receive a consistent, high standard of cleaning and house preparation.

 

Upscale Lakeshore ensures an upscale vacation experience for both guests and vacation rental homeowners. With our full service management, we stock your home with basic toiletries, paper goods, and cleaning supplies so guests have everything they need. Let us focus on the management of your investment, while you spend your time and energy on the things that matter most to you.

Getting started with Upscale Lakeshore is easy! Schedule your upscale now.

Meet The Owner

Natalie - Founder

As a vacation rental owner herself, Natalie realized how much goes into managing a property. It was difficult to retain the assistance needed to keep their rental home guest ready. Whether it was cleaning, care or maintenance of their home, it was an issue that needed to be solved. With previous background in the corporate world, Natalie has an innovative, passionate kick that makes her a natural problem solver and with that Upscale Lakeshore was born.

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